Privacy Policy
This policy describes how Grus Systems handles the personal information you provide.
What we collect
When you contact us, request a site check, or commission work, we receive your name, company or trade name, email address, the URL of the site concerned and your answers about it, and anything else you share with us.
How we use it
To reply to enquiries, prepare site-check reports and consultations, provide quotes, agreements, and the work itself, and handle invoicing. We do not use it for any other purpose.
Sharing
We do not share your information with third parties without your consent, except where required by law.
Service providers
We use external services such as Cloudflare and Google for email and site delivery, and your information may be stored or processed on them.
Security
Only people who need it for the work handle your information. We never ask for passwords or other credentials.
Your requests
To access, correct, stop the use of, or delete your information, contact [email protected]. We will respond without delay after confirming your identity.
Effective 26 October 2026. The Japanese version of this policy prevails.